• First class support through customer service, training, product demonstrations and advice.
• Extended manufacturer warranties.
• Strict quality standards through our commitment to regulated processes.
• World class products.
• Unrivalled speed of delivery.
• Over 4 decades of experience in the cleaning industry.
• We will hold spare parts for our machines for at least 10 years.
• Provide servicing and leasing options.
• Our 16,000 sq ft warehouse is based in Sutton Coldfield from where we deliver over 95% of orders next day.
• Free training and product demonstrations can be provided in our hard floor and carpeted demonstration rooms, or alternatively can be arranged to be done on your own premises.
• Full servicing of equipment is done in-house or using our national coverage of mobile technicians.

Our Vision

• We inspire, we challenge, we care.

Our Mission:

• Positive relationships
• Adding value
• Ongoing improvement
• Recognise success

Values:

We C.A.R.E

• Communicate
• Adapt
• Respect
• Encourage

• Management

  Nigel Cotterill Chairman and Group Managing Director Following a degree in Law, Nigel has had 33 years in the chemical, cleaning and facilities maintenance market. An accredited facilitator for the Franklin Covey organisation, Nigel is also a licensed practitioner of NLP and a Fellow of the Institute of Sales Management.  Aside from a passionate desire for values driven organisational development and growth, Nigel is a keen golfer and loves any type of competitive sport particularly cricket and tennis. Nigel's biggest inspiration is great attitudes and a desire to get better -people who believe something is possible and find a way of doing it.  Favourite quote - “You have to trust in something - your gut, destiny, life, Karma, something. This approach has never let me down and has made all the difference in my life” Steve Jobs
  John Traynor BTech (Hons) ACA Group Financial Director John is the Financial Director of Denis Rawlins Ltd and has been with the company for over 5 years. John joined Arthur Young (now Ernst and Young) after university and qualified as a chartered accountant in 1982. John was part of the team that purchased Denis Rawlins from Stephen Rawlins in 2012 and is responsible for the administrative and financial functions of the company. He is a family man with a wife, 2 grown up daughters, a dog and 3 cats! He looks at the staff of Rawlins as part of his extended family and treats them accordingly. John also enjoys playing sports, especially golf and tennis and is known for being quite competitive.
  James White Managing Director Joint Managing Director and Sales Director, James has been at Denis Rawlins since June 2012. James is a keen walker, golfer and skier and can often be found out doors somewhere when not walking. James is passionate about elevating the role of the cleaning operative by helping to make cleaning a profession, “Good products and good practices are key to cleaner healthier spaces as well as a happy workforce” says James.
  Mark O'Sullivan General Manager Mark is the General Manager at Denis Rawlins Ltd and has worked here for over 15 years. In his spare time, he is a keen runner and achieved a lifelong ambition of completing the London Marathon recently.  He is also a season ticket holder down the (not so) mighty Wolverhampton Wanderers, so can be found bemoaning the Wolves luck each Monday morning with his colleagues.

• Customer Service

  Roz Roche Head Of Administration Roz has been with Denis Rawlins Ltd for over 7 years and heads up our Sales Administration department. She enjoys travelling to foreign climates and keeping fit with regular yoga classes and gym visits.
  Paige Clifton Sales Administrator Paige joined Denis Rawlins Ltd in April 2016 and is part of the Sales Administration team. She enjoys socialising with friends and family, loves animals, shopping, visiting new places and seeing concerts/shows every now and then.
  Daniel Williams Sales Administrator Dan is part of the sales admin team.
  Shelby Smith Sales Administrator Apprentice  Shelby recently joined our Sales Administration team as a Business Administration Apprentice. She helps out with customer enquiries and administrative tasks. In her spare time she enjoys seeing friends and family, shopping and going to concerts.

• Marketing Department

  Kelly-Jean Taker Digital Marketing Manager Kelly has been working for the company since 2013, managing a number of our websites and digital marketing activity.  She enjoys eating out, travelling and a spot of retail therapy!
  Nikki Riddle Marketing Manager Nikki joined Rawlins in 2018 as Marketing Manager.

• Finance

  Claire Nichol Accounts Manager Claire joined the team in December 2017 and manages the accounts for all brands across the group.
  Reece Mitchell Accounts Assistant Reece is our Accounts Assistant and has been with us since 2016. In his spare time, Reece plays football at a semi-professional level. He also enjoys going to music festivals and travelling to different cities.

• Warehouse

  Dave Ward Warehouse Manager Dave is our Warehouse Manager, responsible for ensuring deliveries are received on time. Dave also likes socialising and spending time with family.
  Sue Bevan Assistant Warehouse Manager Sue is one of our longest serving staff members and is part of our Warehouse operative team. She has 3 children, 5 grandchildren and enjoys weight training and gardening in her spare time.
  Matthew G Warehouse Operative Matt is a long-serving member of our Warehouse team with over 10 years experience. Away from his work with Denis Rawlins, Matt is a talented musician and features as lead in a local band.

• Sales Managers

  Adrian Ramsden Sales Manager (North) Adrian is our Regional Sales Manager for the North of England and has been with Denis Rawlins Ltd for over 5 years. Adrian is also an avid football fan, following Leeds United.
  Nigel Edgington Sales Manager (South) Nigel is the Sales Manager covering the South and South East of England. He has been with the company for over 10 years.
  Paul Hughes Sales Manager (Midlands & West) Paul is an experienced member of the team with over 10 years under his belt and fills our Technical Sales Manager position. When he is not demonstrating the Denis Rawlins range, he is a bit of a handy-man, and repairs machinery in and outside the office. He also enjoys watching sport and spending time with family.
  Werner Du Plessis Sales Manager (London) Werner is our sales manager covering London.